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Troubleshooting Technical Problems

  • Course-specific problem: To notify us about a broken link or a missing page or graphic in the course, email OCE staff.

  • Plug-in problem: For a problem or question related to using the RealOne player (to access an audio/slide presentation) or using Acrobat Reader (to access a PDF document), refer to the resources linked in the table below.

Type of Problem

Resources

Problems with accessing audio/slide presentations (RealOne player)

Problems with viewing or printing PDF documents (Acrobat Reader 5.0)

Office of Continuing Education | North Carolina Institute for Public Health
Campus Box 8165 | UNC Gillings School of Global Public Health | Chapel Hill, NC 27599
Phone 919-966-4032 | Fax 919-966-5692 | E-mail oce@unc.edu